Privacy Policy

Last Updated: August 6, 2025

At PortaNova, we prioritize the privacy and security of your personal data. This privacy policy aims to inform you about how your personal data is collected, used, stored, and protected when you visit our website www.portanova.com.tr.

1. What Data Do We Collect?
When you use our website, the following personal data may be processed:

  • Name and surname

  • Phone number

  • Email address

  • IP address, browser information, device type

  • On-site navigation behaviors (page views, clicks, etc.)

  • Information you share via contact forms

2. How Is Data Collected?
Your personal data may be collected through:

  • Contact forms on our website

  • Cookies and similar tracking technologies

  • Communications via email, phone, or social media

3. Purpose of Data Processing
Collected data may be used for the following purposes:

  • Responding to your requests and inquiries

  • Improving and personalizing our services

  • Informing you about campaigns, announcements, and updates

  • Fulfilling legal obligations

  • Analyzing and enhancing user experience

4. Data Retention Period
Your personal data will be retained for as long as necessary for the purposes stated above. Once the retention period expires, your data will be deleted, destroyed, or anonymized in accordance with KVKK and GDPR regulations.

5. Cookie Policy
Our website uses cookies to improve user experience and analyze traffic. For more information about cookies, please review our Cookie Policy.

6. Data Sharing
Your personal data may be shared:

  • Only when necessary, with third-party service providers

  • With relevant public institutions and organizations as required by law

Your data will never be sold to third parties for commercial purposes under any circumstances.

7. Your Rights Under KVKK and GDPR
Under KVKK (Turkey) and GDPR (European Union), you have the following rights:

  • To learn whether your personal data is processed

  • To request access to your personal data

  • To request correction of inaccurate or incomplete data

  • To request deletion or destruction of your data

  • To object to data processing

  • To file a complaint regarding your data

You can exercise these rights by contacting us at:
📧 info@portanova.com.tr

8. Data Security
We implement technical and administrative measures such as SSL encryption, firewalls, and access controls to protect your data. Our systems are regularly audited to minimize security vulnerabilities.

9. Policy Changes
Any changes to our privacy policy will be announced on this page. You can always access the most up-to-date policy here.